Roger Hale, owner and lead technician, began installing computer networks in 1990. He was employed by a large computer company to install networks for travel agencies. He began installing networks that used computers running the MS DOS operating system on a Novell network using the Token Ring topology. He is experienced at working with most of the Windows operating systems on TCP/IP networks using Ethernet and WI-FI.

Roger holds CompTIA'S A+ certification, Microsoft's MCSE for Windows 2000, and he is constantly involved with continuing education.